Order dispatch timelines for each product are mentioned on the product page below the Add to Cart button.
Domestic delivery timelines in India are between 3-6 days after order dispatch
International delivery timelines are between 5-10 days after order dispatch
We offer free delivery within India on orders above a fixed amount, which can be viewed on the product page under the tab Delivery & returns.
Return & Exchange Policy
If there are damaged, defective, or missing items in your order: - Intimate us within 48 hours of delivery. - For damaged items, share details and images through the provided link below. We'll guide you through replacement, store credit, or a full refund. - Note: Differences in colour or weaving irregularities does not mean that the product is damaged. These are signs that the product is truly handmade.
For all other requests, you can place a return or exchange request up to 7 days from delivery.
Please note that International orders are ineligible for return or exchange.
Make sure the product has its tags and barcode sticker intact, is unwashed and hasn't been worn.
Refunds are only given as Store Credit, and return/ exchange (other than for damaged items) will require a flat fee for reverse delivery logistics.
You'll receive the Store Credit once we pick up your returned order, and it's valid forever.
Orders with customisations are only eligible for sizing or customisation adjustments, and not eligible for exchange or refund
In case of an exchange, we'll place your new order when we pick up the return. If your chosen product is out of stock, we'll suggest alternatives.
Each order can only be returned once. Orders made using Store Credit are not eligible for returns or refunds.
We hold the authority to make the final decision in any case.
